Terms and Conditions
All appointments and services are charged as below:
Initial assessment - if you do not already have a diagnosis of ADHD
Adult Price £775
Children and adolescents Price £925 (includes QbCheck computer performance test)
Adult assessments will be held as a face-to-face appointment at our clinic in Redhill, Surrey, or via teleconference.
Child and adolescent assessments (6-17 years old) will only be held face to face.
This appointment will last for approximately 2-2½ hours.
At this assessment appointment:
We will complete a detailed social, medical and mental health history. This will include difficult life experiences you may have had and a discussion about substance use if applicable.
We will discuss your family history and current living situation.
We will complete a developmental history from your early childhood.
We will complete a diagnostic interview for ADHD in young people (Young DIVA-5) for 6–17-year-olds or adults (DIVA-5) for those aged 18 years old and over.
For adult assessments, if third-party information (information provided by a parent, sibling, partner or from school reports to supplement the assessment process) is not available or conflicting or if we require further information to support the diagnostic assessment, the completion of a QbCheck computer-based performance test is recommended by our clinic. This will be charged at £150 per test in addition to the assessment price. Further information about QbCheck is available on request.
We will outline an individual care plan based on the assessment. If we need to confer with colleagues about any aspect of our assessment then there may be a delay in the finalisation of your care plan.
We will make recommendations on where to get further information, discuss any further assessments or treatment that you might benefit from that cannot be provided by ADHD Treatments Surrey Ltd and signpost you as appropriate.
If we make a diagnosis of ADHD and you wish to consider ADHD medication, we can discuss this at the end of the assessment appointment if you wish to, following the steps described in Initial assessment (starting medication) below. If your appointment time has already exceeded 2½ hours prior to discussing ADHD medication, we will need to arrange an alternative time to discuss medication options and this will be charged as a follow-up appointment (see below for pricing).
Following the assessment, write a short summary of our assessment to your GP confirming your ADHD diagnosis which will include information about any medication started (if applicable). We will also write a detailed report which will be emailed to you within six weeks provided payment for the assessment has been made. You can choose to share this with other healthcare professionals, such as your GP, at your discretion.
Initial assessment (starting medication) - if you wish to discuss ADHD treatment as you already have an ADHD diagnosis.
Price £350
Adults: Face-to-face appointment at our clinic in Redhill, Surrey, or via teleconference.
Child and adolescents (6-17 years old): The initial assessment will be held face-to-face, or via teleconference. We may insist on a face-to-face appointment for the first review in some circumstances.
Your appointment will last for approximately 60 minutes.
At this appointment:
We will discuss your social, medical and mental health history. This will include difficult life experiences you may have had and a discussion about substance use if applicable. We will discuss your family history and current living situation.
We will make recommendations on where to get further information, discuss any further assessments or treatment that you might benefit from that cannot be provided by ADHD Treatments Surrey Ltd and signpost you as appropriate.
We will discuss the different treatment options available for the treatment of ADHD and you will be provided with written information about these treatments. Information about ADHD and the medication options can be accessed at any time here.
We will agree on the outcome that you wish to achieve by taking medication for ADHD and any concerns that you might have about starting treatment.
We will review your cardiovascular history, which is completed when you register with us.
We will check your height, weight, blood pressure and pulse rate before starting medication. When attending a face-to-face appointment, we will complete a cardiac auscultation.
We will discuss the process for starting medication privately. More information about this can be found in our Frequently Asked Questions.
Providing there are no contraindications to prescribing, no further investigations are required, and you consent to starting treatment privately, then we will issue a prescription for ADHD medication.
All prescriptions will be sent to our preferred community pharmacy, Signature Pharmacy. They will contact you to arrange payment for your prescription and deliver it to an address of your choosing within 2-3 working days from the time they receive the prescription. If you want your prescription to go to a different pharmacy, an extra charge of £10 per prescription will apply.
You must take physical observations of blood pressure, pulse, weight and height at the frequency and interval requested by ADHD Treatments Surrey Ltd to ensure your medication remains safe for you to take. A prescription may be withheld until we have up-to-date readings from you.
Following your appointment, we will send a short summary of our appointment to you and your GP within two weeks.
Follow-up appointment – once you have been started on medication
Price £125
Adults, adolescents, and children: Face-to-face appointment at our clinic in Redhill, Surrey, or via teleconference. Your appointment will last for up to 45 minutes.
At this appointment:
We will discuss the impact that medication has made on your ADHD symptoms.
We will discuss any side effects that you are experiencing and manage them accordingly.
We will assess your mental state and ADHD symptoms.
We will decide whether you would like to have any further dose changes or if you are happy with the outcome of the treatment.
We will take weight, pulse rate, blood pressure and height (under 18s only) readings to ensure your medication remains safe for you to take.
If you are happy with the outcome of the treatment and we agree that no further drug or dose changes are required, we will make a request to your GP to take over the prescribing of your ADHD medication and complete regular physical health monitoring. This is known as a Shared Care Agreement. Both you and your GP will need to agree to shared care for the GP to take over the prescribing and physical monitoring of your ADHD medication.
If your GP agrees to the Shared Care Agreement you will need to continue to be seen by an ADHD specialist every six to twelve months to continue treatment. You may decide to continue to be seen by ADHD Treatments Surrey Ltd for these specialist reviews, you can transfer to an alternative private provider, or you may want to ask your GP to be referred to your local NHS ADHD service for further follow-up.
Following your appointment, we will send a short summary of our appointment to you and your GP within two to four weeks.
Ad hoc prescription charge - price £25 per prescription
Any prescriptions requested outside a scheduled appointment will be charged for. If you do not order your prescription within 28 days from the date on the prescription it will become invalid. If we have to issue you a new prescription for this reason you will be charged for this.
If you receive repeat prescriptions from us on a regular basis due to a refusal from your GP practice to continue your ADHD medication, we can prescribe up to three months' supply as three individual 28 or 30-day prescriptions. If deemed necessary, you will be asked to provide blood pressure, pulse rate, weight and height measurements to ensure the medication remains safe. All prescriptions will be sent to our preferred community pharmacy, Signature Pharmacy. They will contact you to arrange payment for your prescription and deliver it to an address of your choosing within 2-3 working days from the time they receive the prescription. If you want your prescription to go to a different pharmacy, an extra charge of £10 per prescription will apply.
The fees quoted above do not cover:
Any further assessment and/or treatment carried out by us or other private healthcare providers
The cost of a home blood pressure machine that is required to check your blood pressure and pulse between medication dose changes if you wish to be followed up via teleconference. Approved machines are available from £25 online. A list of home blood pressure machines that are approved by the British and Irish Hypertension Society can be found here.
All prescriptions issued do not include the cost of the medication or dispensing fee which is arranged by the dispensing pharmacy
Payment terms
A £200 deposit is required to secure an initial diagnostic assessment or an initial medication review. This will be fully refundable if you cancel your appointment up to seven days before the appointment date. Cancellations made after this time or missed appointments are non-refundable. A further £200 deposit will be requested to rebook an initial assessment.
A £70 deposit is also required to book a follow-up appointment if required. This deposit will be retained by the service if an appointment is missed or cancelled with less than 48 hours' notice. If no appointments are missed or cancelled, the deposit will be rolled over to each following follow-up appointment. The deposit will be refunded to you if you are discharged from the service, i.e. if you discontinue treatment or your care is taken over by a different provider. It will be your responsibility to contact us to request a refund of your deposit.
When follow-up appointments are missed, we will request the full follow-up appointment fee upfront before booking another follow-up appointment.
Invoices are issued after an appointment has been completed. Full payment for all appointments must be made within 30 days of an invoice being issued.
If we do not receive payment within 30 days of the invoice being issued, we will issue a reminder notice 14 days after the payment is due. If payment is not received within 7 days of this reminder, a Final Notice Before Commencement of Court Proceedings will be issued. If we are required to use this notice, in addition to the money already owed, we will exercise our statutory right the terms of which are implied by The Late Payment of Commercial Debts (Interest) Act 1998. This legislation entitles us to claim interest (at 8% over the Bank of England base rate) and compensation for debt recovery costs, because we were not paid according to our agreed credit terms.
Appointments or prescriptions may be withheld when previous invoices remain unpaid after the 30-day payment period.
We may be able to offer you flexible payment terms on request. Please contact the service to discuss your options as part of the booking process.
Role and responsibility of the patient or parent/carer
To gain the most benefit from your treatment, it is important that you work together with your healthcare provider. It is expected that you will follow these guidelines to ensure your own safety, health and well-being.
Make sure that you understand your treatment. This includes drug name/brand, dosing schedules and warning symptoms.
Report any adverse effects, deterioration and response to medicines to ADHD Treatments Surrey Ltd and/or your GP.
If you do not understand any aspects of your treatment, ask the person prescribing your medication for more information.
Read the patient information leaflet included with your medication.
Raise any concerns about your treatment with the person prescribing your medication.
Give permission to have aspects of your care communicated to other relevant healthcare providers.
Attend all agreed appointments. If you are unable to attend an appointment, please inform ADHD Treatments Surrey Ltd and reschedule a minimum of 48 hours in advance. If an appointment is missed or cancelled with less than 48 hours’ notice, your deposit will be retained by the service.
You must always store your medication safely, out of the sight and reach of children and vulnerable adults, and in a cool, dry place. Do not let anyone else take your medication.
Following the transfer of care back to your GP under a shared care agreement, you should attend tests and follow-up appointments with your GP as required.
Take physical observations of blood pressure, pulse, weight and height at the frequency and interval requested by ADHD Treatments Surrey Ltd. These are imperative to ensure the safe treatment of ADHD with pharmacological treatments. Treatment will not be continued if these observations are not taken and submitted to ADHD Treatments Surrey Ltd when requested.
All medicines no longer required should be returned to a community pharmacy for destruction as soon as practicably possible. ADHD Treatments Surrey Ltd will not accept any patient-returned medicines.
If you have advised that you will be in touch with the service and we do not receive communication from you within four months, your current episode of care with the service will be closed. A new episode of care can be opened should you choose to contact the service after this time.
Privacy Information
See https://www.adhdsurrey.co.uk/contact-us/#privacy for ADHD Treatments Surrey Ltd Privacy Policy.
ADHD Treatments Surrey Ltd Data Protection, Record Keeping and Data Quality policies are available on request